FAQs

General

What is Poolhouse?

Our story is inspired by the universal appeal of the iconic game of pool and its ability to bring people together. Blending good-old fashioned hospitality with cutting-edge technology, we combine seamless service, dynamic gameplay, and a curated food and drink menu in an electric social atmosphere, where every detail sparks camaraderie, playful competition, and celebration.

When does Poolhouse open?

Poolhouse is opening this March in the heart of Liverpool Street, London. Bookings are now live.

How can I reach the Poolhouse press team?

For all media enquiries, interview requests, images, or press information, please email poolhouse@wcommunications.co.uk.

Are under 18s welcome?

This one's for the grown ups. Poolhouse is strictly 18+ and we operate a Challenge 25 policy, so please make sure you bring your physical photo ID.

Is the venue wheelchair accessible?

Yes. Poolhouse is wheelchair accessible, with step-free access to selected tables and accessible facilities throughout. Please contact the team ahead of your visit so we can make sure everything’s tailored to your needs.

Can I bring my pet?

As much as we love them, pets aren’t allowed in the venue. Registered assistance dogs are, of course, always welcome.

How much does it cost?

Prices start from £15 per person for an hour of play. That includes your own table, multiple game modes, and plenty of time to spark a little friendly rivalry.

You choose how long you’d like to play, we recommend 60–90 minutes for smaller groups and up to two hours for larger groups.

Can I bring my own cue and pool balls?

We’ve got you covered. All cues and balls are provided at Poolhouse, so there’s no need to bring your own kit. Just show up, step up to the table, and we’ll handle the rest.

Bookings

How do I make a booking?

You can book directly through our website for groups of 2–14 guests. Simply choose your date, time and group size, and secure your table.

Planning something bigger? For groups of 15+ guests, drop us an enquiry and our team will help you put something together.

Alternatively, you are more than welcome to drop in without a booking and we'll do our very best to find you a table.

How much does it cost to reserve an area for larger groups?

Pricing depends on group size, date and time. Send an enquiry with your details and our team will come back with a tailored quote and package options.

Can I hire Poolhouse for a private event?

Yes, from private spaces to full-venue takeovers, Poolhouse is designed for celebrations, launches, and corporate events. Make an enquiry here.

Can I walk in without a booking?

While booking is recommended to secure your pool table our venue has plenty of space for walk ins and we'll always try to accomodate your group where possible.

If you’re not in the mood for a game, you’re still more than welcome. Pull up a seat, order a drink and tuck into something delicious from our menu.

Do you offer food and drink packages?

Yes, we offer a range of food and drink packages, from sharing-style menus to curated drinks selections. Each one is designed to keep your guests fuelled, the cocktails flowing, and your event running seamlessly. You can view our packages here.

Can you play with only two players?

You absolutely can book as two. Poolhouse is built for groups, and that’s where our multiplayer games really come into their own. However, if it’s just the two of you, you can play absolutely play our games.

Our pool suites are designed to accommodate up to 14 players and during our busiest times, we ask for a minimum group size of 6 players to make a booking.

Can I add more people to my booking?

If you’d like to add a few more players, just get in touch with our team on events.lls@pool.house and we’ll do our best to make it happen.

Experience

Is Poolhouse only for people who play pool?

Not at all. Our AI-powered tables and games adapt in real time to your skill level, levelling the playing field so everyone’s got a shot at glory.

Is there food and drink available?

Absolutely. Expect signature cocktails in collaboration with Three Sheets cocktail bar and a delicious food menu designed for sharing, celebrating, and keeping the good times rolling.

How many people can play on one table?

Our 9ft American tables are made for groups. Depending on the suite you play in, you can have up to 14 players gathered around one game.

What makes your tables different?

Our tables are traditional American pool tables. The magic happens above the felt, where AI-powered tech transforms the game into something more.

How does the pool work?

We’ve turned a centuries-old game into a whole new social experience. You’ll recognise the basics, but Poolhouse is built for socialising, with every table hosting up to 14 people at a time.

You’ll find 20 American pool tables with classic cues and traditional balls, just like you’d expect. The difference is what happens above the table. Hidden projectors beam interactive games directly onto the cloth, adding a new layer to the experience without changing the feel of pool. Guests can choose from four game modes, designed for different playing styles and skill levels. Some games focus on precision - aiming, potting and scoring points for your team - while others keep things simple, where it’s more about taking part, like hitting the ball up and down the table and seeing who lands closest to the winning spot. The built-in AI technology learns how you play and subtly adjusts the difficulty, making games easier or harder so everyone can enjoy themselves. The games are best enjoyed in groups, but anything from 2 to 14 players can play around one table.